Create Account
Sign In Create Account

Easiest Background Check Provider, According to G2

When a new G2 report comes out, it’s always pretty exciting. G2 is one of the most popular and trusted software review sites around. And part of what makes its reports so useful is that it captures reviews and rankings from real users. It also gives more weight to recent reviews, meaning that you always have a clear picture of how people really feel about a particular product or service.

So, what does this all mean to the world of background checks? The last time G2’s report came out, Certn earned badges for “Easiest to Use,” “Easiest Admin,” and “Highest User Adoption.” Now the newly released fall report confirms that we’re still the easiest to use, we still offer the easiest admin, and we still have the highest user adoption rate. Sure, holding steady might not sound super glitzy, but how do you improve on 100% (our rating for ease of admin)?

So, what do users really think about Certn? Keep reading to find out!

Users Love Background Checks That Are Easy to Use

It’s nice to have background checks that:

  • can be sent with just a few clicks
  • send automatic reminders to applicants (a new feature inspired by feedback you provided)
  • don’t require you to collect various forms

You can order the background checks you need right from your ATS, and your candidates can complete them with just a few clicks—right from their smartphone. For busy HR professionals, that means hiring faster, hiring better, and hiring globally. It’s easier to win out against the competition and secure the best candidates, all while staying compliant.

“Certn is easy to use, and support service is quick and responsive.” - G2 reviewer

Graphic showing that Certn outranks competitors as the easiest background check provider to use

High User Adoption Is Critical

When something is easy to use, it’s easy to train new staff to use it. As a result, it’s not a huge surprise that we also earned a badge for highest user adoption. High user adoption helps your team stay efficient and effective. It makes it easier for people to step in and help in a pinch, as well as work cohesively as a team.

“The user interface is very simple which makes it easy for us to train managers and new HR staff on how to use the product, it also makes it simple for our candidates to complete.” - G2 reviewer

Graphic showing that Certn outranks competitors as the background screening provider with the highest user adoption rating

With Certn, You Get the Easiest Admin

According to G2, one of the things you love most about us is that we offer the easiest admin out there. Setup and getting started are smooth and painless processes. So is billing. And so is making changes to your account. As a result, you get to focus on other tasks that are more important than being on hold waiting for a customer service agent.

“It's quick and easy to set up a variety of background checks. Then it's as simple as a click of submitting and Certn does the rest.” - G2 reviewer

Graphic showing that Certn outranks competitors as the background check provider offering the easiest admin

To Summarize, You Need Background Checks That Don’t Suck

At the end of the day, what’s most important is that you get background checks that are, well, actually really good. It’s a simple thing, but it’s one that makes a difference to your team and company as a whole.

“Price point is right, the breadth of services offered is great, customer support and speedy turn around of results- the platform offers what you need and would expect” - G2 reviewer

“Certn is excellent when it comes to executing background checks quickly. Since switching to Certn we have been able to speed up our hiring process by about 3 weeks compared to our previous background check vendor. Certn has also helped be the base for us to go to a more virtual hiring process.” - G2 reviewer

For us here at Certn, these reviews matter. They demonstrate just how committed we are to our clients and to creating a background screening experience that is the best it can be.

When we hear from you, we often hear about all kinds of things like our customer service, price point, and turnaround times. Even our lowest-rated features—integrations (with a rating of 94%), messaging (with a rating of 94%), and alerts and notifications (with a rating of 95%)—are all comfortably above the average that other providers offer.

When we’re being compared against more than a hundred other companies, these ratings, reviews, and badges tell a pretty powerful story. But perhaps the most important takeaway from the G2 report is our net promoter score of 87. It shows that our clients are significantly happier with our services than they are with the majority of other providers on the market (because when was the last time you heard someone rave about their background check provider).

NPS Comparison Blog-1

Want to see it all in action? Book your demo today to see just how easy it is to get started with Certn.

Related articles

Background Check Solution for Associations & Not-for-Profits

Our background checks and other human resources services are primarily geared toward companies and their constant pursuit of excellent employees. However, we are very much aware
2 min read

Why Certn Doesn't Hire Assholes

At Certn, we have four core values: we’re accountable, we’re inclusive, we’re synergistic, and—importantly—we’re not assholes. That last part might sound a little controversial,
5 min read

Certn's Background Checks “Easiest to Use” and More by G2!

Certonians—all the talented, hard-working, and synergistic people here at Certn—put a lot of care into making our clients happy. At Certn, we help our clients conduct background
3 min read

Certn's Series B Funding and Growing to New Heights

The last few months (and years, if we’re being honest with ourselves) have been a blur of activity here at Certn. We recently secured USD $50 million in Series B funding. We’ve
3 min read

Embracing‌ ‌DEI ‌in‌ ‌the‌ ‌Candidate‌ ‌Experience‌ ‌with‌ ‌Certn‌ ‌&‌ ‌Pinpoint‌

Certn recently joined hands with Pinpoint to bring out a candidate-first platform. They will help recruiters hire faster, better, and smarter.  Hiring is a complex process with a
3 min read

Attract the Right Employees in 2022 With Certn and BreezyHR

Hiring the right employee for your company can be a daunting task. It’s essential to find someone who is the right addition to your company culture and has the skills you need to
3 min read

Enhance Your Security Controls with Certn and Tugboat Logic Integration

All business functions, including talent management and human resources - in an organization will need to undergo a security audit. Whenever that happens, your team needs to be
2 min read

Meet Our New Certn Characters, Magnus, Ollie and Rosa!

Our characters tell our Certn story, the values we represent and how we amplify our brand identity. When we set out to create our characters, we wanted to take a design approach
2 min read

Beyond Risk: At Certn, It's All About Tech, Trust and Truth

The background check industry has too long revolved around risk and safety – intimidating topics. Many of our competitors use fear and uncertainty as a selling point. But at
3 min read

The Certn Background Check Process

If it has been a while since you’ve done one, you might still think of background checks as inconvenient. But Certn’s Canadian clients know the long waits, trips to your local
7 min read

Certn Signs a New Partnership with JobAdder

As one of the leaders in the HR industry, we pride ourselves offering the best and fastest background check services. Certn provides every check you would ever need in your
2 min read

Certn Partnership with Njoyn

At Certn provide a complete background check system for all your hiring needs with results available at lightning speed. We offer criminal record checks, credential verification,
3 min read

Client Spotlight: Beacon HR

 

How to Overcome International Recruitment Challenges with Certn and Deel

As an HR specialist, what process gives you the biggest headache? The coordination? The communication? The compliance requirements? Now imagine these challenges on a global scale;
6 min read

Reduce Your Time to Hire and Increase Hiring Efficiency

The hiring process is always evolving. Recruiters do one thing, and applicants adapt. Recruiters do another, and applicants adapt again. Build an algorithm that will filter CVs
7 min read

Toxic Workplace? 4 Tips to Discourage E-Presenteeism

The worker who’s always the first one to clock in and the last one to clock out, who answers emails and Slack messages at all hours of the day, and who always logs on (even when
6 min read

2022 HR Trends Background Screening Helps With

2023 is just around the corner. And while the workplace is very different from what it was at the start of the COVID-19 pandemic in early 2020, to say the change is done is
6 min read

The Ultimate Guide to Hiring Remote Employees

Remote Hiring with Certn & SmartRecruiters The global job market has changed and workplaces have been required to get out of their comfort zones and offer more flexible working
5 min read

Here's How Background Checks Help Improve Hiring

It’s no secret that background checks help your hiring team. They provide a last layer of security to protect your organization from negligent hiring and other problems. But a
3 min read

5 Biases in Hiring and How Technology Is Fighting Them

Bias in the hiring process—and the negative ramifications it leads to—can be an intimidating problem to tackle. It can be uncomfortable for hiring managers to identify their own
7 min read

Attract the Right Employees in 2022 With Certn and BreezyHR

Hiring the right employee for your company can be a daunting task. It’s essential to find someone who is the right addition to your company culture and has the skills you need to
3 min read

How SMS Text Messages Can Benefit Your Hiring Process

At Certn, we are always looking for innovative ways to help our customers be more efficient in the way that they manage their background screening strategy. The hiring process has
3 min read

Why Background Checks Are an Asset to Your Hiring Team

Hiring mistakes cost money. Just how much, exactly? According to some estimates, a bad hire typically costs about 30% of their first-year salary. So it makes sense to try and
3 min read

Worried? Don't Be Intimidated By Background Checks

If you’re not familiar with or have any knowledge of the many benefits that background checks provide to businesses, then it is completely understandable why you may feel
3 min read

6 Struggles in Retail Recruitment and How to Solve Them

It’s been a rough year for retail. COVID-19 has presented a huge challenge for brick and mortar-based businesses, with many stores closing, reducing hours and staffing, and
5 min read

Solve These 6 Retail Recruitment Struggles

If you’re reading this, take a deep breath - you’ve made it through 2020; arguably one of the most paradigm shifting years of recent human history. The pandemic put our global
4 min read

Why You Need Background Checks for Retail

Is this your hiring process? You receive applicant resumes and review them, schedule and conduct interviews to determine which ones fit your needs, and then finally, present the
3 min read

Here's How Background Checks Help Improve Hiring

It’s no secret that background checks help your hiring team. They provide a last layer of security to protect your organization from negligent hiring and other problems. But a
3 min read

Certn's Background Checks “Easiest to Use” and More by G2!

Certonians—all the talented, hard-working, and synergistic people here at Certn—put a lot of care into making our clients happy. At Certn, we help our clients conduct background
3 min read

Certn's Series B Funding and Growing to New Heights

The last few months (and years, if we’re being honest with ourselves) have been a blur of activity here at Certn. We recently secured USD $50 million in Series B funding. We’ve
3 min read